{"id":8176,"date":"2020-04-14T13:26:35","date_gmt":"2020-04-14T16:26:35","guid":{"rendered":"https:\/\/newhotel.inundaserver.com.br\/https-newhotel-com-br-como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\/"},"modified":"2023-08-18T17:05:13","modified_gmt":"2023-08-18T20:05:13","slug":"como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19","status":"publish","type":"post","link":"https:\/\/newhotel.com\/br\/blog\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\/","title":{"rendered":"Como os hot\u00e9is podem lidar com a crise causada pela COVID-19"},"content":{"rendered":"

Desde que a Organiza\u00e7\u00e3o Mundial da Sa\u00fade decretou pandemia do novo Coronav\u00edrus,\u00a0 o setor de turismo e hotelaria de todo o mundo tem sido fortemente impactado. As recomenda\u00e7\u00f5es de isolamento social, que t\u00eam levado ao cancelamento e adiamento de eventos culturais, educacionais, esportivos e de neg\u00f3cio e a restri\u00e7\u00f5es de rotas j\u00e1 causam preju\u00edzos inestim\u00e1veis a companhias a\u00e9reas, ag\u00eancias de viagens e a todos os neg\u00f3cios de hospedagem.<\/p>\n

Segundo\u00a0carta aberta enviada ao Governo Federal e assinada pelas principais entidades do segmento hoteleiro do Brasil<\/a>, a epidemia de Coronav\u00edrus colocou o setor em estado de emerg\u00eancia e trouxe risco real de fechamento para v\u00e1rias empresas, de h\u00f3teis de grandes redes a pequenos hostels e pousadas, que ter\u00e3o sua estrutura financeira completamente comprometida pela crise.<\/p>\n

Ainda segundo a carta, o impacto da pandemia no segmento de hotelaria j\u00e1 levou os n\u00fameros de cancelamento de hospedagens corporativas e de lazer a alcan\u00e7arem \u00edndices de 75% a 100% e podem tirar da economia do pa\u00eds R$ 31,3 bilh\u00f5es e fechar 400 mil postos de trabalho.<\/p>\n

A nota enviada pelas entidades ao Presidente da Rep\u00fablica pede ajuda do Estado para mitigar os efeitos da crise no setor. E a abaixo n\u00f3s elencamos algumas a\u00e7\u00f5es pr\u00e1ticas que podem ajudar voc\u00ea, dono e gestor de neg\u00f3cios de hospedagem, a minimizar os preju\u00edzos impostos pelo alastramento do novo Coronav\u00edrus.<\/p>\n

Os tempos s\u00e3o dif\u00edceis, mas algumas a\u00e7\u00f5es podem ajudar a passar por esse per\u00edodo com preju\u00edzos menores. N\u00f3s listamos tr\u00eas insights para voc\u00ea:<\/p>\n

1. Busque ferramentas que possibilitem o home office de parte da equipe do hotel<\/b><\/span><\/h3>\n

A principal recomenda\u00e7\u00e3o da OMS e das autoridades na tentativa de frear o crescimento do n\u00famero de contagiados pelo COVID-19 \u00e9 o isolamento social: sair de casa o menos poss\u00edvel, apenas quando for indispens\u00e1vel. E adotar o trabalho em regime home office \u00e9 parte dos esfor\u00e7os na luta contra o v\u00edrus.<\/p>\n

No setor hoteleiro, nem todos os profissionais t\u00eam essa alternativa, concierges, recepcionistas, camareiras e trabalhadores da cozinha, por exemplo, precisam estar presentes fisicamente no hotel. Mas fun\u00e7\u00f5es administrativas podem ser realizadas de casa, ajudando a diminuir o fluxo de pessoas no hotel e nas ruas, o que j\u00e1 \u00e9 uma a\u00e7\u00e3o bastante colaborativa contra o avan\u00e7o da pandemia.<\/p>\n

Para conseguir realizar de forma eficiente a gest\u00e3o do hotel de longe, \u00e9 muito importante contar com um PMS 100% web<\/a>, com recursos que possam ser acessados de qualquer lugar, a qualquer hora, dependendo apenas de conex\u00e3o com a internet.<\/p>\n

Dispor de uma ferramenta como essa ser\u00e1 primordial para garantir que seu neg\u00f3cio atenda \u00e0s recomenda\u00e7\u00f5es de ter o menor n\u00famero de funcion\u00e1rios poss\u00edvel trabalhando presencialmente e que a administra\u00e7\u00e3o do hotel aconte\u00e7a de forma eficiente e produtiva mesmo com colaboradores em home office.<\/p>\n

2. Garanta aos h\u00f3spedes uma estada com a menor necessidade de contato f\u00edsico poss\u00edvel<\/b><\/span><\/h3>\n

Mesmo no \u00e1pice da crise, h\u00e1 pessoas que n\u00e3o podem abrir m\u00e3o de viajar e da hospedagem em hot\u00e9is. E para atrair esse p\u00fablico para o seu neg\u00f3cio \u00e9 fundamental que voc\u00ea ofere\u00e7a diferenciais que diminuam a necessidade de contato humano, reduzindo os riscos de cont\u00e1gio com a doen\u00e7a e aumentando a confian\u00e7a do h\u00f3spede.<\/p>\n

Recursos como o check-in e check-out web<\/a> e o fechamento de conta direto do quarto dispensam contatos entre funcion\u00e1rios do hotel e o cliente, oferecendo uma estada mais segura.<\/p>\n

Vale considerar que esses recursos, que evitam filas e aglomera\u00e7\u00f5es na recep\u00e7\u00e3o, continuar\u00e3o a ser valorizados pelos h\u00f3spedes mesmo depois do cl\u00edmax da crise, \u00e9 certo que a partir de agora o p\u00fablico deve criar novos h\u00e1bitos de intera\u00e7\u00e3o social e passar a tentar evitar os contatos que n\u00e3o forem realmente indispens\u00e1veis.<\/p>\n

3. Adote solu\u00e7\u00f5es que ajudem na redu\u00e7\u00e3o de custos do neg\u00f3cio<\/b><\/span><\/h3>\n

Em todo tempo faz parte da rotina de um gestor do setor de hotelaria buscar formas de reduzir custo. E durante uma crise t\u00e3o profunda como a que enfrentamos agora, essa passa a ser fun\u00e7\u00e3o primordial do administrador hoteleiro.<\/p>\n

Um sistema de gest\u00e3o para hotel que garanta o melhor custo-benef\u00edcio, com automatiza\u00e7\u00e3o dos processos, controle financeiro e gera\u00e7\u00e3o de relat\u00f3rios que garantam ter uma vis\u00e3o completa da situa\u00e7\u00e3o do neg\u00f3cio ser\u00e1 fundamental para mitigar os danos causados pelo COVID-19.\u00a0<\/a><\/p>\n

—<\/p>\n

Gosteou deste conte\u00fado?
\nAproveite para conhecer tamb\u00e9m a nossa lista de Ebooks<\/strong><\/a><\/span> gratuitos para o setor hoteleiro e, tamb\u00e9m, como as solu\u00e7\u00f5es da Newhotel podem ajudar os hot\u00e9is<\/strong> <\/a><\/span>neste momento de crise.<\/p>\n","protected":false},"excerpt":{"rendered":"

Desde que a Organiza\u00e7\u00e3o Mundial da Sa\u00fade decretou pandemia do novo Coronav\u00edrus,\u00a0 o setor de turismo e hotelaria de todo o mundo tem sido fortemente impactado. As recomenda\u00e7\u00f5es de isolamento social, que t\u00eam levado ao cancelamento e adiamento de eventos culturais, educacionais, esportivos e de neg\u00f3cio e a restri\u00e7\u00f5es de rotas j\u00e1 causam preju\u00edzos inestim\u00e1veis […]<\/p>\n","protected":false},"author":1,"featured_media":40911,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[11,119,103],"tags":[228],"class_list":["post-8176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dicas","category-gestao-hoteleira","category-tecnologia","tag-coronaviruscovid-19crisehome-officehoteishotelariaquarentenasistematecnologiaturismo"],"yoast_head":"\nComo os hot\u00e9is podem lidar com a crise causada pela COVID-19 - Newhotel<\/title>\n<meta name=\"description\" content=\"A Organiza\u00e7\u00e3o Mundial da Sa\u00fade decretou pandemia do Coronav\u00edrus e\u00a0o setor de turismo e hotelaria mundial tem sido fortemente impactado.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newhotel.com\/br\/blog\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como os hot\u00e9is podem lidar com a crise causada pela COVID-19\" \/>\n<meta property=\"og:description\" content=\"A Organiza\u00e7\u00e3o Mundial da Sa\u00fade decretou pandemia do Coronav\u00edrus e\u00a0o setor de turismo e hotelaria mundial tem sido fortemente impactado.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newhotel.com\/br\/blog\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"Newhotel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NewhotelSoftware\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-14T16:26:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-18T20:05:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newhotel.com\/wp-content\/uploads\/2020\/04\/blog-como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"inundaweb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"inundaweb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/\"},\"author\":{\"name\":\"inundaweb\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/#\\\/schema\\\/person\\\/d7f6bbfee81e00d7a3b2ecc024c506d1\"},\"headline\":\"Como os hot\u00e9is podem lidar com a crise causada pela COVID-19\",\"datePublished\":\"2020-04-14T16:26:35+00:00\",\"dateModified\":\"2023-08-18T20:05:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/\"},\"wordCount\":819,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newhotel.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/blog-como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19.png\",\"keywords\":[\"coronavirus|covid-19|crise|home office|hoteis|hotelaria|quarentena|SISTEMA|tecnologia|turismo\"],\"articleSection\":[\"Dicas\",\"Gest\u00e3o hoteleira\",\"Tecnologia\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/\",\"url\":\"https:\\\/\\\/newhotel.com\\\/br\\\/blog\\\/como-os-hoteis-podem-lidar-com-a-crise-causada-pela-covid-19\\\/\",\"name\":\"Como os hot\u00e9is podem lidar com a crise causada pela COVID-19 - 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