Hotel Business Intelligence: dashboards and data analytics for hotels
Over a hundred interactive dashboards on the data your hotel already produces. ADR, RevPAR, TRevPAR, pick-up, segmentation and forecasting — without exporting a single spreadsheet.
Occupancy, average rate, RevPAR and every department’s revenue, calculated automatically from the operation. Less time building reports, more time deciding what to do with them.
The data is already yours. You just need to read it in time
The hotel produces information every day. The challenge isn’t accessing it: it’s interpreting it quickly, to act at the right moment.
Over a hundred dashboards, ready
BI comes pre-configured and requires no extra consulting or implementation. The hotel KPIs are already set up and one click away.
- ADR, AR, RevPAR, TRevPAR and GOPPAR, with historical comparison
- Occupancy and future revenue forecast
- Revenue by department: rooms, F&B, spa, events
- Pick-up by day, week and month, with the pace compared with the previous year
- Cancellations and top-selling products
- In-house and next-day guests
Know where your guests come from
Nationality, market segment, channel and company. Crossing these four pieces of information makes for more targeted marketing campaigns.
- Demographics and top customers by nationality
- Market segmentation, with source and behaviour
- Sales by online channel, with the real profitability of each
- Profitability by rate, segment and source
- Spending profiles, room nights and stays per guest
- Production, invoicing and occupancy by company
- Production by USALI
Simulate before you decide
A simulator tests different scenarios of future evolution and shows the expected results, to support the best decision. And price elasticity shows the impact of each change on real demand.
- Demand curve and price elasticity
- Occupancy forecasting with predictive models
- Forecast of unrestricted demand dates
- Simulation of future scenarios, with the expected results
- Seasonality and behaviour by day of the week
One group, one reading
In chains, the problem is no longer having figures but having comparable ones. Here every property calculates the same way, which makes the comparison honest.
- Consolidated results across properties
- Hotel-to-hotel comparison, with the same calculation criteria
- Every KPI, for the hotel or the hotel chain
- A single source of truth for the whole group
Does your team spend more time building reports or acting on them?
In a market that runs 24 hours a day, data that arrives late doesn’t support decisions: it only delays them.
Less time in spreadsheets
The dashboards put an end to late reports. Less time in Excel, more time managing the hotel.
One single source of truth
The figures come from the PMS database. There are no two versions of the same KPI circulating by email.
From reactive to proactive
Correcting a sales dip mid-month is worth more than explaining it at month-end.
It reads everything the hotel does
Several departments, one single view: BI consolidates data from F&B, spa, events and banquets, housekeeping and the hotel’s other departments.
The questions we always get
Do I need someone from IT to set up the dashboards?
No. BI comes pre-configured to analyse the PMS database and requires no extra consulting or implementation services. The dashboards are interactive and ready to use.
Where do the figures come from?
From the PMS database. BI compares historical data daily, so you can spot trends and make the necessary changes in time.
Is it included in my solution?
It is part of what we suggest for chains and large hotels, but it can be added to any solution — including an independent hotel that wants the dashboards.
Can I compare several hotels in the group?
Yes. BI consolidates and compares the performance of several properties. As they all calculate the same KPI the same way, the comparison is reliable.
Does it suit an independent hotel?
Yes. BI analyses the KPIs of the hotel or the hotel chain: it serves both the independent hotel that wants to depend less on IT and the chain that needs to consolidate several properties.
Decide with accurate data, not assumptions
A free demo, personalised for you and your team.
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