Newhotel & Revinate | Guest relationship strategies: your best fuel for recovery

Guest relationship strategies: your best fuel for recovery

Newhotel and Revinate will be discussing the current situation and what we can do now to be prepared for the post-Covid-19 world.

Communications with guests are crucial and we will be focusing on strategies for setting up better data collection in the PMS and give you some practical examples of what hotels can do with the collected data.

We will focus on:

– What hotels can do now and after to prepare for when restrictions get lifted;
– Strategies of setting up better data collection in the PMS;
– Efficient data integration – unlocking the PMS data and making it available for marketing.