Housekeeping and Maintenance – Best practices

Housekeeping and maintenance departments are largely responsible for the satisfaction of hotels guests.

There are several features in the Cloud PMS that can help simplify housekeeping and maintenance operations of a hotel.

We will focus on:

• Register discrepancies;
• Out of service and out of rental options;
• Cleaning Zones setup;
• Equipment failures registration and management;
• Team management;
• Mobile App mobile for daily operations management;
• Housekeeping reports;
• “Guest special attention” features – (special requests – where we can register and check them, for example).