Powerful technology made simple for small properties
Run reservations, distribution, direct bookings, payments and guest experiences from one connected cloud platform — with less admin and more time for your guests.
Built for Properties with a lean team and no IT department
Inns and B&BsFew rooms, a lot of attention
Boutique hotelsPersonal service, sharp operation
HostelsShort stays, arrivals at any hour
GuesthousesRun by the owners themselves
The same platform the chains use, sized for a team of five
No implementation project, no server in the back office and no per-computer licences. Just the tools a small property uses every day — and people who answer when you call.
The tech chains trust, sized for your team
Confirmation, pre-arrival and thank-you emails go out on their own. Rates and availability update on every OTA without rework.
Automated guest journey
Pre-arrival check-ins, automated emails, and instant invoicing mean zero desk queues.
Real human support
Tech when you need it, a dedicated team when you call.
Small team. Big expectations. One platform
You shouldn’t need a large team to run a great hotel.
Save time
Automate daily operational tasks so your team spends less time behind a screen and more time with guests.
Drive direct revenue
Turn your website into a 24/7 commission-free booking engine and lower your OTA costs.
Stay in full control
Monitor occupancy, housekeeping, and live property performance from any device, anywhere.
Elevate the guest experience
Speed up check-ins and offer a modern digital experience from booking to departure.
Everything your property needs. Working together
They are the starting point. Add a restaurant POS or a spa agenda later, on the same database.
Run your property
Reservations, check-in, check-out and invoices on one screen, with the occupancy chart always in view.
HousekeepingReal-time room status updates straight from housekeepers’ phones.
Online Check-inGuests fill in their details, upload ID and sign on their phone. Useful when nobody is at the desk at midnight.
Guest ExperienceRequests, house information and tips for the area, on the guest’s phone.
Meet NIA. Native AI for hospitality
Your property keeps moving — even when you’re away from the desk.
NIA connects AI agents directly inside your PMS to answer team queries, execute daily tasks, and drive direct bookings around the clock.
You ask. NIA answers
Get instant reports, occupancy updates, and operational answers without digging through menus.
You ask. NIA executes
Turn natural prompts into instant actions — from updating rates to assigning housekeeping tasks.
Guests ask. NIA converts
Answer pre-arrival guest questions in real time, display live rates, and capture direct bookings 24/7.
Easy to use. And someone answers
“Newhotel has good support: when you call, they respond immediately. Plus, the software is good and easy to use.”
“What I value most is the integration with its channel manager, which makes it easy to manage all the OTAs. At any time and from anywhere I can see what’s happening in our properties.”
“We have used several systems in our hotels. A few years ago we switched to Newhotel: an excellent support team and a very stable system. That gives us peace of mind and confidence in our operations.”
What changes with Newhotel
| Without Newhotel | With Newhotel |
|---|---|
| Updating OTAs manually | Real-time 2-way OTA sync (zero overbookings) |
| Paper forms at reception | Contactless check-in before arrival |
| Checking different systems | All-in-one cloud platform |
| Waiting for booking enquiries | Automated 24/7 direct booking engine |
| Repetitive guest questions | NIA AI handling 24/7 guest queries |
| Managing from the front desk | Run your property from any device, anywhere |
The questions a small property asks
Is it too much system for a property with a few rooms?
No. Modules you don’t use stay closed and out of the way. You start with the six core modules and switch on anything else only when you need it.
Do I need to install anything?
No. It runs in the browser on any computer, tablet or phone with internet access. There is no server at the property and updates arrive on their own.
Will it stop double bookings from the OTAs?
Yes. The channel manager syncs rates, availability and restrictions both ways with more than 150 channels in seconds, so a room sold on one channel closes on the others.
Can I take card payments?
Yes. The booking engine has integrated payment for direct bookings, and payments are recorded on the guest’s bill in the PMS.
How long until we’re up and running?
It depends on what already exists: how many rooms and rates, and whether there are future bookings to import. The timeline is agreed in the initial assessment, and training is part of the implementation.
Start small. Scale without switching systems
Add rooms, open a restaurant, add a spa, or launch a second property — without ever changing your hotel software.
Your PMS should scale with your ambition, not hold it back. With Newhotel, you start with the lean tools you need today and seamlessly activate advanced modules as your business evolves — all on a single platform.
Independent property
- Core Cloud PMS
- Channel Manager
- Direct Booking Engine
- Mobile Check-in
Expanded operations
- Restaurant POS integration
- Spa & experience scheduling
- Extra room blocks & inventory
Multi-property network
- Centralised multi-property dashboard
- Cross-property guest profiles
- Unified financial reporting
Ready to spend less time managing systems — and more time growing your property?
See how Newhotel simplifies your daily operations, drives direct bookings, and enhances guest stays.
Book a demoDiscover your solution