{"id":55028,"date":"2024-06-05T11:11:55","date_gmt":"2024-06-05T14:11:55","guid":{"rendered":"https:\/\/newhotel.com\/?post_type=academia-newhotel&#038;p=55028"},"modified":"2024-06-12T13:02:56","modified_gmt":"2024-06-12T16:02:56","slug":"novas-funcionalidades-newhotel-pms-monitor-de-servicos-e-incidencias","status":"publish","type":"academia-newhotel","link":"https:\/\/newhotel.com\/pt\/academia-newhotel\/novas-funcionalidades-newhotel-pms-monitor-de-servicos-e-incidencias\/","title":{"rendered":"Newhotel PMS | Monitor de Servi\u00e7os e Incid\u00eancias"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Monitor de Servi\u00e7os e Incid\u00eancias<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Newhotel Software apresenta mais um webinar sobre as <strong>Novas Funcionalidades do <a href=\"https:\/\/newhotel.com\/pt\/cloud-pms\/\">Newhotel Cloud PMS<\/a><\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>A sess\u00e3o de Junho foi dedicada ao <strong>Monitor de Servi\u00e7os e Incid\u00eancias<\/strong> onde foram abordados os seguintes temas:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Principais configura\u00e7\u00f5es para trabalhar com Incid\u00eancias e Monitor de Servi\u00e7os;<\/li>\n\n\n\n<li>Cria\u00e7\u00e3o de workflows operacionais personalizados para os diversos tipos de h\u00f3spede;<\/li>\n\n\n\n<li>Segmentos de opera\u00e7\u00e3o: identifica\u00e7\u00e3o do tipo de aten\u00e7\u00e3o\/servi\u00e7o a ser dado ao h\u00f3spede;<\/li>\n\n\n\n<li>Cria\u00e7\u00e3o de Workflows autom\u00e1ticos, de acordo com conjunto de regras definidas e segmentos de opera\u00e7\u00e3o identificados;<\/li>\n\n\n\n<li>Defini\u00e7\u00e3o de tempos de resposta para incid\u00eancias e momentos chave do Workflow;<\/li>\n\n\n\n<li>Defini\u00e7\u00e3o do departamento respons\u00e1vel pelo seguimento, de acordo com o tipo de segmento(s) atribu\u00eddo(s);<\/li>\n\n\n\n<li>Gest\u00e3o de incid\u00eancias.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quem n\u00e3o teve oportunidade de participar, pode ver agora o <a href=\"https:\/\/newhotel.com\/pt\/assista-ao-video-do-webinar-da-newhotel-sobre-monitor-de-servicos-e-incidencias\/\" target=\"_blank\" rel=\"noreferrer noopener\">Webinar<\/a>. Qualquer quest\u00e3o sobre este tema ou outro do mundo Newhotel, pode enviar-nos um email para academy@newhotel.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":55372,"template":"","categoria_academia":[543],"class_list":["post-55028","academia-newhotel","type-academia-newhotel","status-publish","has-post-thumbnail","hentry","categoria_academia-cloud-pms-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.7 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Newhotel PMS | Monitor de Servi\u00e7os e Incid\u00eancias - Newhotel<\/title>\n<meta name=\"description\" content=\"A Newhotel apresenta um webinar dedicado ao Monitor de Servi\u00e7os e Incid\u00eancias. Pode ver o video completo no nosso site.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newhotel.com\/pt\/academia-newhotel\/novas-funcionalidades-newhotel-pms-monitor-de-servicos-e-incidencias\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newhotel PMS | Monitor de Servi\u00e7os e Incid\u00eancias\" \/>\n<meta property=\"og:description\" content=\"A Newhotel apresenta um webinar dedicado ao Monitor de Servi\u00e7os e Incid\u00eancias. 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