{"id":6221,"date":"2018-02-21T10:11:03","date_gmt":"2018-02-21T13:11:03","guid":{"rendered":"https:\/\/newhotel.inundaserver.com.br\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\/"},"modified":"2024-06-03T16:49:16","modified_gmt":"2024-06-03T19:49:16","slug":"pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada","status":"publish","type":"post","link":"https:\/\/newhotel.com\/pt\/blog\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\/","title":{"rendered":"Pr\u00e9-Check-In e H\u00f3spedes online antes, durante e depois da estada"},"content":{"rendered":"<p><strong><span style=\"font-size: 16px;\">Rela\u00e7\u00f5es com o H\u00f3spede, Pr\u00e9-Check-in e P\u00f3s-Check-out \u00a0<\/span><\/strong><br \/>\nNewhotel Software Cloud PMS permite criar e manter um canal online para relacionamento com os h\u00f3spedes do Hotel, desde antes da chegada, durante a estada apos o check-in e depois do check-out.<br \/>\nSempre que entra uma Reserva n sistema Newhotel \u00e9 gerado um link que pode ser enviado ao h\u00f3spede por mensagem ou email (texto configur\u00e1vel em v\u00e1rios idiomas), atrav\u00e9s do qual o Cliente disp\u00f5e de um acesso personalizado \u00e0 sua reserva desde qualquer equipamento ou telem\u00f3vel. sem necessidade de instalar nenhuma app.<br \/>\nEste link permite ao Cliente completar os seus dados de pr\u00e9-check-in (muito \u00fatil para facilitar o trabalho na rece\u00e7\u00e3o), formular prefer\u00eancias, pedidos de servi\u00e7os ou aten\u00e7\u00f5es e escrever coment\u00e1rios que s\u00e3o registados na base de dados do PMS.<br \/>\nO Cliente pode at\u00e9 enviar ao Hotel ficheiros de imagem\u00a0 (por exemplo passaporte ou cart\u00e3o do cidad\u00e3o), comprovantes de pagamento ou outros documentos. Por outro lado o Hotel disp\u00f5e da possibilidade de divulgar servi\u00e7os adicionais e de anunciar outras informa\u00e7\u00f5es seja para upselling ou simplesmente para saber como chegar ao hotel.<br \/>\nDurante a perman\u00eancia no Hotel o mesmo link permite ao h\u00f3spede consultar a sua conta, manifestar o seu grau de satisfa\u00e7\u00e3o (<em>mood<\/em>), escrever coment\u00e1rios que o Hotel pode aproveitar nas redes sociais e ainda para promover produtos, servi\u00e7os ou convites e anuncio de atividades.<br \/>\nAp\u00f3s a sa\u00edda o mesmo link se converte numa forma de agradecer a visita ao Hotel, recolher coment\u00e1rios ou ofertas para fideliza\u00e7\u00e3o e incentivar pr\u00f3ximas reservas . Combinado com o modulo de Guest Survey o Cliente pode ainda receber automaticamente um inqu\u00e9rito de satisfa\u00e7\u00e3o.<\/p>\n<p><a href=\"\/Files\/Studies\/Newhotel Cloud Features - Rela\u00e7\u00f5es com o H\u00f3spede.pdf\">Download vers\u00e3o completa \u00bb<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Newhotel Software Cloud PMS permite criar e manter um canal online de relacionamento com os Clientes, antes, durante ap&oacute;s a estada do H&oacute;spede no Hotel.<br \/>  Quando uma Reserva &eacute; recebida o sistema Newhotel gera um link atrav&eacute;s do qual o Cliente pode atrav&eacute;s da internet aceder &agrave; sua reserva, preencher dados de Pr&eacute;-Check-in, manifestar preferencias e formular pedidos de servi&ccedil;os extra.<br \/>  Durante a permanencia no Hotel o mesmo link permite ao h&oacute;spede consultar a sua conta, manifestar o seu grau de satisfa&ccedil;&atilde;o (mood), escrever comentarios que o Hotel pode aproveitar nas redes sociais e ainda para promover produtos, servi&ccedil;os e vendas de upselling.<br \/>  Ap&oacute;s a sa&iacute;da o mesmo link se converte numa forma de agradecer a visita ao Hotel, recolher comentarios ou ofertas para fideliza&ccedil;&atilde;o e incentivar proximas reservas . Combinado com o modulo de Guest Survey o Cliente pode ainda receber autom&aacute;ticamente um inquerito de satisfa&ccedil;&atilde;o.<br \/>  \u00a0<\/p>\n","protected":false},"author":1,"featured_media":43970,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[805],"tags":[],"class_list":["post-6221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tecnologia-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.7 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pr\u00e9-Check-In e H\u00f3spedes online antes, durante e depois da estada - Newhotel<\/title>\n<meta name=\"description\" content=\"Newhotel Cloud PMS permite criar e manter um canal online para relacionamento com os h\u00f3spedes do Hotel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newhotel.com\/pt\/blog\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pr\u00e9-Check-In e H\u00f3spedes online antes, durante e depois da estada\" \/>\n<meta property=\"og:description\" content=\"Newhotel Cloud PMS permite criar e manter um canal online para relacionamento com os h\u00f3spedes do Hotel.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newhotel.com\/pt\/blog\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\/\" \/>\n<meta property=\"og:site_name\" content=\"Newhotel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NewhotelSoftware\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-21T13:11:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-03T19:49:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newhotel.com\/wp-content\/uploads\/2023\/08\/checkin-newhotel-news-blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"inundaweb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"inundaweb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/\"},\"author\":{\"name\":\"inundaweb\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/#\\\/schema\\\/person\\\/d7f6bbfee81e00d7a3b2ecc024c506d1\"},\"headline\":\"Pr\u00e9-Check-In e H\u00f3spedes online antes, durante e depois da estada\",\"datePublished\":\"2018-02-21T13:11:03+00:00\",\"dateModified\":\"2024-06-03T19:49:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/\"},\"wordCount\":315,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/br\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newhotel.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/checkin-newhotel-news-blog.jpg\",\"articleSection\":[\"Tecnologia\"],\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/\",\"url\":\"https:\\\/\\\/newhotel.com\\\/pt\\\/blog\\\/pre-check-in-e-hospedes-online-antes-durante-e-depois-da-estada\\\/\",\"name\":\"Pr\u00e9-Check-In e H\u00f3spedes online antes, durante e depois da estada - 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